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FAQs
🔹 Brand & Identity
Q1. What is Maycreate.in and what does it offer?
Maycreate.in is an Indian beauty and cosmetics e-commerce brand founded in 2014, offering a wide range of innovative beauty tools and personal care products. Its product lineup includes makeup tools, skincare essentials, hair styling accessories, false eyelashes, face blotting papers, travel storage bags, perfumes, and professional-grade beauty equipment — catering to everyday users, makeup enthusiasts, and salon professionals across India.
Q2. Who is Maycreate.in designed for?
Maycreate.in is designed for a wide and diverse community, including:
- 💅 Everyday beauty lovers
- 🎨 Makeup artists and creators
- 💼 Salon and beauty professionals
- 🌱 Skincare enthusiasts
The brand designs products with wide adaptability in mind, supporting different techniques, needs, and environments — from home use to professional studio settings.
Q3. What is the mission and vision of Maycreate.in?
Maycreate was founded with a bold mission: to bring more innovation to people's beauty and tech life. The brand's vision is to be at the forefront of the beauty and electronics industry, creating solutions that foster well-being, efficiency, and modern living — making cutting-edge smart technology accessible to every customer in their daily life.
Q4. Does Maycreate.in support any social causes?
Yes! Maycreate.in is proud to give back to the community. The brand provides cosmetic and beauty products to non-profit organizations that serve women and families overcoming abuse, addiction, homelessness, and poverty — helping to restore hope and dignity in their lives.
🔹 Products & Collections
Q5. What types of beauty products does Maycreate.in sell?
Maycreate.in offers a comprehensive range of beauty and personal care products, including:
- 🧴 Skincare essentials (face blotting papers, skincare tools)
- 💋 Makeup tools & accessories
- 👁️ False eyelashes (3D, self-adhesive, reusable)
- 💇 Hair styling tools & travel storage bags
- 🌸 Perfumes & fragrances
- 🖌️ Professional-grade salon equipment
- ✂️ Brow shaping & detailing tools
Q6. Does Maycreate.in offer professional-grade beauty tools?
Yes. Maycreate.in offers both everyday essentials and professional-grade equipment, making it suitable for home users as well as beauty professionals working in salons and studios. The brand's Spring–Summer collection, for example, features precision brow shaping tools designed for polished, natural results.
🔹 Shipping & Delivery
Q7. Does Maycreate.in offer free shipping across India?
Yes, Maycreate.in offers free delivery on all prepaid orders across India. Please note that free shipping is not applicable on Cash on Delivery (COD) orders, which may attract an additional delivery charge at checkout.
Q8. What payment methods does Maycreate.in accept?
Maycreate.in offers flexible payment options to suit every customer's preference:
- 💳 Prepaid payments — UPI, debit/credit cards, net banking (eligible for free delivery)
- 🏠 Cash on Delivery (COD) — available across India (delivery charges may apply)
The brand's motto is "Pay with Ease" — offering a comfortable, hassle-free checkout experience.
Q9. Does Maycreate.in ship all over India?
Yes, Maycreate.in ships its products all over India. The brand operates with a robust logistics network to ensure timely and reliable delivery to customers across all major cities, towns, and regions in the country.
🔹 Returns, Exchanges & Refunds
Q10. What is Maycreate.in return and exchange policy?
Maycreate.in offers a 7-day return and exchange policy from the date of delivery. To be eligible:
- Items must be unused and in original condition
- Original packaging and tags must be intact
- Proof of purchase (order receipt) is required
- Customers must contact support before initiating any return
Items sent back without prior authorization will not be accepted.
Q11. How do I initiate a return or exchange with Maycreate.in?
To initiate a return or exchange, contact the Maycreate.in customer support team within 7 days of delivery through:
- 📧 Email:
- 📞 Phone: +91-9218021484
The support team will verify your request, provide return authorization, and guide you through the next steps.
Q12. How long does it take to receive a refund from Maycreate.in?
Once Maycreate.in receives and inspects your returned item, the refund will be processed to your original payment method. Refunds typically reflect within 10 business days, depending on your bank or payment provider's processing timeline.
🔹 Quality & Customer Service
Q13. How does Maycreate.in ensure the quality of its products?
Maycreate.in follows a strict production and quality control process. Before any product is shipped, it is inspected by dedicated Quality Control (QC) and Quality Assurance (QA) teams to ensure every item meets the brand's high standards. The brand's core promise is: reliable, high-quality products — every single time.
Q14. What are Maycreate.in's customer support hours and how can I reach them?
Maycreate.in's customer support team is available:
- 🕘 Monday to Saturday: 9 AM – 6 PM IST
- Queries received after working hours are responded to on the next working day
You can reach the team via:
- 📧 Email:
- 📞 Phone: +91-9218021484
- 🏢 Address: Tehsil Mehrauli, Ground Floor, Khasra No 52/19, Bhawani Kunj Main Road, Village Kishan Garh, New Delhi, Delhi — 110030
Q15. Why should I choose Maycreate.in for my beauty needs?
Maycreate.in stands out from the competition for several compelling reasons:
- 🚚 Free PAN India delivery on all prepaid orders
- ✅ Strict QC/QA process ensuring superior product quality
- 🕐 24/7 customer service accessibility
- 💳 Flexible payments — prepaid & COD both available
- 🌸 Wide product range — from everyday essentials to professional tools
- ❤️ Social impact — products donated to support underprivileged women & families
- 🔄 7-day hassle-free returns & exchanges for peace of mind
